shan88 Privacy Policy

shan88 is a platform providing players in Myanmar with trusted online gaming and football betting services. We respect your personal data and take full responsibility for keeping it protected.

This Privacy Policy ("Policy") explains what data we collect and how we handle it when you use the shan88 website (https://shan88.run) and its related services. Please read this Policy carefully. By continuing to use shan88's services, you are considered to have agreed to the terms set out in this Policy.

Data You Provide Directly

When you register an account, log in, make a deposit, make a withdrawal, or contact customer service at shan88, we collect the following information:

• Full name, date of birth, and your contact details (email address)
• Payment and banking details (KBZPay phone number, Wave Money number, AYA Pay number, bank account number)
• National ID card or passport details provided for identity verification
• Messages and content sent when contacting customer service

Automatically collected information

When you visit the shan88 website, our servers and systems automatically record the following technical information:

• IP address, browser type and version
• Pages viewed, time of access and duration
• Device type (phone, tablet, computer) and operating system
• Data collected from cookies and similar tracking technologies (see details below)
• Gaming history, deposit and withdrawal frequency and amounts

shan88 uses your personal information only for the following purposes:

• Account management: To create, verify and maintain the security of your account
• Financial transactions: To process deposits and withdrawals, prevent fraud, and handle payment-related matters
• Service improvement: To keep the website running well, fix issues, and improve the player experience
• Customer service: To respond to your questions, complaints, and requests
• Legal compliance: When required to meet legal obligations
• Security: To protect against unauthorized access, fraud, and activity that could harm the platform
• Communications: To send players service-related information and notifications

Service providers

shan88 works with trusted third-party service providers to deliver our services — for example, payment processing, technical infrastructure, and security verification services. These providers must handle your data only for the purposes we direct, and are bound by data privacy agreements we have in place with them.

Legal and regulatory matters

Where required by law or by a valid request from a court or law enforcement authority, shan88 may be legally obligated to disclose your personal information. When this happens, we will try to notify you in advance unless we are restricted from doing so by law.

Business transfers

If there is a change in shan88's business operations (such as a merger, acquisition, or transfer of assets), personal information may be transferred to the successor entity. If this occurs, we will publish a notice on the website in line with this policy.

The shan88 website uses cookies to improve your experience and help the site run better. Cookies are small data files stored in your browser that allow shan88 to do the following:

• Essential Cookies: Cookies that are necessary for the website to function properly — session management, security checks
• Functional Cookies: To remember your language preference, region settings, and other non-sensitive information
• Analytics Cookies: Used to understand website usage patterns and behavior — data is aggregated and kept in a form that cannot be linked to any individual player

You can block cookies through your browser settings. However, please note that blocking essential cookies may prevent some of shan88's services from working properly.

shan88 has a range of administrative and technical measures in place to protect your personal information:

• SSL Encryption (TLS Encryption): All data transfers between the website and your device are protected with SSL/TLS encryption
• Access Control: Your data can only be accessed by staff who need it, and they are bound by specific data protection obligations
• Data Protection Audits: We regularly review and update our technical security measures
• Payment Data: We do not store payment card numbers or sensitive financial information directly on our servers — all payment processing is handled through authorized payment service providers

shan88 retains your personal information for as long as necessary to fulfill the purposes it was collected for, and for as long as required by applicable laws and regulations. The specifics are as follows:

• Account Data: Retained for 10 years after account closure (or as required by law)
• Payment Records: Retained for up to 7 years as required by financial regulations
• Customer Service Records: Retained for up to 3 years after the interaction is closed
• Technical Logs: Retained in reduced form for between 1 and 2 years depending on the case — a retention period is kept in place to protect service security

Once the purpose for retaining data has been fulfilled and there is no longer a legal requirement to keep it, shan88 will securely delete or anonymize your personal information.

shan88's services are available to players aged 21 and above only. We never knowingly collect personal information from anyone under the age of 21.

shan88 has verification mechanisms in place to check a player's age after account registration. If we find that a player under 21 has accessed the platform, that player's account will be closed immediately and all related data will be deleted within the limits permitted by law.

shan88 may update this Privacy Policy from time to time. When changes occur, the "Last Updated" date at the top of this page will be revised accordingly.

If significant changes are made, shan88 will notify players via a prominent notice on the website or through the contact details you have provided. Continuing to use shan88 services after any changes means you accept the updated Policy.

If you have any questions, requests, or comments about this Privacy Policy, please contact shan88's customer support team through the following channels:

• Live Chat: Available in Myanmar language 24 hours — contact us directly at shan88.run
• Email: [email protected]

Privacy-related requests will be responded to within 30 days.