How to play responsibly at shan88
Playing at shan88 is entertainment. We provide a range of tools so you can manage your own playing time and budget.
Gaming and responsibility
shan88 aims to create an entertaining and enjoyable environment for players in Myanmar. Digital games can be a great way to unwind from daily stress, but playing without balance can lead to problems.
That is why shan88 applies Responsible Gaming policies and gives every player tools to manage their own playing time and money. We believe gaming is entertainment, not a way to make money.
This page explains the risks of gambling you should be aware of, how to protect yourself, and how to use shan88's tools.
shan88's commitment
We are committed to building a safe and trustworthy platform. The long-term health and wellbeing of our players is our top priority.
Only players aged 21 and above may play at shan88. Access by underage individuals is strictly prohibited.
Player protection tools
At shan88, every player can request the following tools through the support team to protect themselves.
Deposit limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Plan your budget in advance and keep your losses under control.
Financial controlSession time limit
Set a time limit for each session and you will receive an alert when it is reached. Managing your own session length supports healthy play habits.
Time managementSelf-Exclusion
Temporarily or permanently suspend an account. If you need to take a break or stop playing, contact our support team right away.
Suspension ToolCool-Off Period
You can request a Cool-Off Period to pause your play for anywhere between 1 and 30 days. During this time, the period cannot be changed or cancelled.
Time-OutView Betting History
You can check your betting history, deposit records, and withdrawal records. Seeing a clear picture of your own activity helps you make better decisions.
Data Transparency24/7 Support
If you are dealing with a gambling problem, shan88's Myanmar-language live chat team is always available to reach 24 hours a day, any time of day or night.
24/7 SupportProblem Gambling Warning Signs
If any of the following situations apply to you, consider whether gambling has become a problem —
- You keep playing to try to win back money you have lost
- You lie to family or friends to hide your gambling
- You have borrowed money to gamble or are facing financial difficulties
- You decide to stop gambling but find yourself unable to follow through
- Gambling is causing problems in your home life, work, or health
- You feel sad or irritable when you cannot gamble
Important Warning — If you recognise these signs in yourself, you need to act now. If you have promised to "stop" gambling but keep going back, consider that it may be hard to resolve on your own.
Seek Help — Contact shan88's live chat support team to request an account suspension or to set restrictions. We are here to help and will handle things with care and respect.
Age 21 Restriction
shan88 allows access only to players aged 21 and above. This is not just a legal requirement — it is a policy we have put in place ourselves to protect students and young people.
Date of birth details will be verified during account registration. If an account is found to have been created with a false age, it will be suspended immediately and any remaining funds will be handled in accordance with our terms and conditions.
If you know of someone under 21 who is playing on shan88, please notify us immediately at [email protected] or contact us via live chat.
Account Verification
- Date of birth is verified at the time of registration
- Suspicious accounts are reviewed and investigated
- Accounts found to have a false age will be suspended
- Protecting young people is a priority for us
Guide to Setting Restrictions
Log in to shan88
Log in to your account and open your personal Settings.
Go to the Responsible Gaming section
Under the Tools section you will find deposit limits, session time limits, and suspension options.
Set the restriction you need
Choose your budget amount, playing time, or suspension period, then save.
Confirm with the support team
Contact the support team via live chat to verify that your settings have taken effect — available 24 hours a day.
Check your records regularly
Review your betting history and deposit records on a regular basis according to the dates you have set.
Increase restrictions if needed
Tightening restrictions takes effect immediately, but removing or reducing them requires waiting out a set period.
Contact us right away if you have a problem
If you feel you are losing control, contact the support team via live chat and request a self-exclusion.
How Self-Exclusion Works
Self-Exclusion is a tool that allows a player to voluntarily request a temporary or permanent suspension of their shan88 account.
Temporary suspension period — once set by the support team, it cannot be cancelled until the period ends. This means tightening the restriction takes effect immediately, but removing it requires waiting.
- Suspension period: choose from 1 day up to permanent
- Promotions will not be sent during the suspension period
- Once the period ends, you must contact us to reopen your account
- Withdrawals cannot be processed until the period has ended
Understanding financial losses
Losses are always a possibility in gambling, and you need to be prepared for that. At shan88, your budget for any game equals the amount you are ready to lose.
So —
- Do not gamble with borrowed money
- Avoid chasing losses by playing again
- Only set aside money you can afford to lose as your gambling budget
- Do not treat gambling as a source of income
shan88's minimum deposit of 10,000 Ks is intentionally set to prevent players from depositing large amounts unnecessarily.
How to get help
Live Chat in Myanmar Language
shan88's 24-hour Myanmar-language live chat also covers gambling-related concerns. Whether it's setting limits, self-exclusion, or anything else, we're ready to help right away.
Email Support
For matters that need more detailed explanation, or to request a self-exclusion, you can reach us by email:
External Support
Beyond shan88's own support, you can also speak with a gambling treatment centre or a mental health professional. Those who can help are always ready to welcome you with care.
Responsible Gambling FAQ
Play safely and stay in control
Practice responsible gambling at shan88 — set financial limits and enjoy gaming.