shan88 Terms & Conditions and Agreement

Age Restriction

The shan88 platform is only available to users aged 21 and above (21+). Anyone who attempts to open an account without meeting the age requirement will have that account immediately closed, and any deposited funds may be forfeited.

Residency Status

Players are responsible for checking whether online gambling is legal in their place of residence. Services may be restricted to players from certain territories, and shan88 will not be held responsible for any issues arising from this.

One Account Per Person

Each player may open only one account. If the same IP address, payment method, or personal details are found on multiple accounts, those accounts may be treated as duplicates and any related bonuses will be voided.

Providing Accurate Information

All personal details must be filled in accurately and completely when registering. shan88 reserves the right to investigate and close any accounts found to have been opened with false or misleading information.

Account Security

Players must keep their login credentials (username and password) secure. Players are fully responsible for all bets, deposits, and withdrawals made from their account. If you suspect your account has been compromised, contact [email protected] immediately.

Identity Verification (KYC)

shan88 may require players to submit their national ID or other identity documents before processing a withdrawal or bonus claim. If documents are not provided, the withdrawal may be placed on hold.

First Deposit Bonus (Welcome Bonus)

On your first deposit at shan88, you receive a 100% bonus — up to a maximum of 200,000 Ks. To withdraw winnings from this bonus, a wagering requirement of bonus amount × 15 applies (the bonus must be played through 15 times before withdrawal).

Example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus giving a total balance of 40,000 Ks, and the wagering requirement is 20,000 Ks × 15 = 300,000 Ks.

Another example — if you deposit 420,000 Ks, you receive the maximum bonus of 200,000 Ks giving a total balance of 620,000 Ks, and the wagering requirement is 200,000 Ks × 15 = 3,000,000 Ks.

General Bonus Terms

• Each bonus has its own separate wagering requirement
• Contribution rates toward completing a bonus wagering requirement may vary depending on the game type
• Bonuses cannot be withdrawn as cash immediately — withdrawal is only allowed after the wagering requirement is fully met
• shan88 may modify or remove any bonus without prior notice
• If bonus fraud or systematic bonus abuse is detected, the bonus and any associated winnings will be forfeited

VIP Program — Cashback and Level Upgrades

shan88's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. The more consistently players play, the higher their VIP tier — and the higher the tier, the more weekly cashback they can receive:

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.3% cashback per week
• Gold — up to 0.5% cashback per week
• Platinum — up to 0.6% cashback per week
• Diamond — up to 0.8% cashback per week

Cashback amounts will be credited as bonus funds and the relevant wagering requirements will apply.

Fair Play

All games on shan88 are operated under a Fair Play policy. Players must not use any tool or method to manipulate game results through software.

Disconnections

If your internet connection drops during play, only the records on the shan88 server are considered final. shan88 is not responsible for any losses caused by disconnections. Players are responsible for ensuring they have a stable internet connection before playing.

Game Records

The shan88 server records are the final authority for resolving any disputes. Players should treat the server logs as the sole reference for tracking and reviewing their gameplay.

SSL Encryption

The shan88 platform protects players' personal data and financial transactions using SSL encryption technology. Sensitive financial data is encrypted, keeping it safe from third-party access.

Data Storage

shan88 stores players' personal data only for lawful purposes (account management, financial verification, and customer support). This data will not be shared with third parties — except where required by legal authorities. For more details, read our Privacy Policy.

Actions shan88 May Take

shan88 may suspend or close an account without prior notice in the following circumstances:

• If a breach of these terms and conditions is detected
• If bonus abuse or financial fraud is found
• If an age verification check reveals the player is under 21
• If there is suspicion of involvement in money laundering

Self-Exclusion by the Player

Players who wish to temporarily suspend or permanently close their account can contact us via 24/7 Live Chat or at [email protected]. For responsible gambling, please read the Responsible Gaming page.

Service Interruptions / Frequent Changes

shan88 reserves the right to temporarily suspend services due to maintenance, technical issues, or legal requirements. shan88 is not liable for any losses or damages resulting from such interruptions.

Third-Party Software / Game Services

The games available on shan88 are software created by third-party game providers. shan88's liability for outcomes caused by software errors or technical issues is limited, but we will assist in resolving matters that can be handled through mediation.

Player's Own Responsibility

Players are responsible for their own betting decisions, money management, and gambling controls. shan88 will not compensate players for any losses.

Step One — Customer Support

Any dispute, complaint, or claim must first be submitted through shan88's 24/7 Live Chat or via [email protected]. The support team will do their best to resolve it as quickly as possible.

Server Records as the Basis for Decisions

For disputes regarding game results, shan88's server log records will be used as the official record for decisions. A screen capture from a player's browser will not be accepted as sole evidence.

Gaming Controls

shan88 helps players stay in control of their gaming. Tools available include self-exclusion, deposit limits, and session time limits. Treat gaming as entertainment and a learning experience — not as a way to make money.

21+ Requirement

The shan88 platform is for users aged 21 and above (21+) only. If there is any doubt, shan88 may request ID verification, and if a user is found to be under 21, the account will be closed. For full information on responsible gaming, visit the Responsible Gaming page.